Mastering Difficult Conversations

Turn tension into trust. Speak the hard truth with clarity and care.

Time: 2 weeks (2 hours per week), self-paced
Includes: tools, templates, real-world insights, free 1:1 coaching session

Investment: $199

Start mastering difficult conversations ➜

Avoiding tough talks drains teams.

This module gives you the mindset, prep, and scripts to handle performance issues, misalignment, and conflict, without micromanaging or melting down.

You’ll learn to prepare well, communicate with empathy, regulate emotions in the moment, and guide groups toward resolution and shared commitment.

What you’ll learn:

  • Prepare for high-stakes talks with clear goals, facts, and emotional readiness

  • Use active listening, empathy, and body language so messages land (not inflame)

  • Regulate emotions—yours and theirs—to keep conversations productive

  • Resolve conflict and build consensus with frameworks that create buy-in

What you’ll walk away with:

  • A repeatable prep routine that turns anxiety into clarity

  • Conversation openings & coaching prompts that reduce defensiveness

  • In-the-moment regulation tools to de-escalate and stay grounded

  • Resolution & consensus methods that produce shared, trackable next steps

Start mastering difficult conversations ➜

What’s inside

Lesson 1: Preparing for Difficult Conversations

Stop dreading the talk. Build a simple prep routine: goal, facts, tone, opening, so you enter calm, clear, and credible.


Lesson 2: Techniques for Effective Communication

Make your message land. Practice active listening, empathetic language, and non-verbal signals that lower defenses and raise trust.


Lesson 3: Navigating Emotional Reactions

When emotions spike, you set the temperature. Use quick regulation tools to de-escalate, validate, and keep the conversation useful.


Lesson 4: Building Resolution & Consensus

Move from “who’s right” to “what’s next.” Facilitate shared solutions with clear owners, timelines, and check-ins that stick.

Start mastering difficult conversations ➜

What you’ll get

Every course includes powerful built-in features designed to make your leadership growth practical and lasting.

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Your Leadership Toolkit

Practical tools and resources to help you turn insight into daily leadership habits — designed to make learning stick, not just inspire.

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Reflection & Mentorship

Turn learning into meaningful growth. The Leadership Self-Coaching Journal and Mentor Reflection Prompts help you pause, reflect, and apply insights that build confidence and self-awareness.

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Audio Shorts for On-the-Go Learning

Busy schedule? No problem. Each lesson includes an audio version so you can learn anywhere. Listen while commuting, walking, or between meetings, then revisit the tools for deeper practice.

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Global & Practical Application

Bridge learning and action with real-world tools and global awareness. From Cultural Awareness Moments to Quick Tools & Templates, you’ll build habits that work across diverse teams.

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Weekly Masterclasses & Group Coaching

Take your learning further in live sessions. Join weekly masterclasses or group coaching calls where we unpack your real leadership challenges and find tailored, practical solutions together.

Quizzes & Course Evaluation

Track your progress and celebrate your growth. Each module includes quick quizzes and a final reflection to help you measure how your leadership mindset has evolved.

Start mastering difficult conversations ➜

FAQs

  • Yes, if you’re a first-time or early-stage manager ready to grow from execution to empowerment.

    Or if you are preparing for your first leadership role

    Or simply want a refresher on your leadership abilities.

  • Yes. It’s a personalized 1:1 session to help you apply what you’ve learned. You can book it here https://www.rise-leadership-companion.com/book-your-first-free-session

  • We start with grounding and preparation. You’ll get gentle, practical scripts and a step-by-step flow that makes hard talks feel safer.

  • You’ll learn in-the-moment tools (naming, pausing, validating, reframing) to lower intensity and keep the dialogue constructive.

  • We’ll pair empathy statements with clear expectations, SBI feedback, and follow-through plans (care + clarity = change).

  • Absolutely. The prep worksheet and openings work across levels. Tailored examples show how to align and push back respectfully.